Last Updated: 15.06.2026

Introduction

This Cookie Policy explains how FTC Vets Ltd, trading as MyVetScript, uses cookies and similar technologies when you visit the MyVetScript website.

Essential cookies are used to enable the operation of the website. Where required by law, non-essential cookies are used only with your consent, which you may withdraw or change at any time through your cookie preferences.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly, improve user experience, remember preferences and provide information about how visitors use the website.

Cookies do not usually identify you directly but may be associated with personal information that you provide through the MyVetScript platform.

Who Operates This Website?

MyVetScript is operated by FTC Vets Ltd.

Cookies may be placed by MyVetScript or by third-party services used to operate, secure and improve the website.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website.

They enable core functions such as:

• Website security
• Form submissions
• Session management
• Navigation
• Accessibility features

Without these cookies, parts of the website may not function correctly.

These cookies cannot usually be disabled.

Functional Cookies

These cookies help remember your preferences and improve your experience.

Examples include:

• Language preferences
• Form progress
• User settings
• Previously entered information

These cookies help provide a more personalised experience.

Analytics Cookies

Analytics cookies help us understand how visitors use the website.

Information collected may include:

• Pages visited
• Time spent on pages
• Traffic sources
• Device types
• Browser information
• General geographic location

This information helps improve the website and user experience.

Analytics information is generally collected in an aggregated or pseudonymised form to help us understand how visitors use the website and improve our services.

Examples may include:

• Google Analytics
• Google Tag Manager
• Similar analytics services

Advertising and Marketing Cookies

Where used, these cookies help measure the effectiveness of advertising campaigns and allow us to provide more relevant advertising.

These cookies may be placed by third-party providers including:

• Google Ads
• Meta (Facebook and Instagram)
• Other advertising platforms

These cookies may track activity across different websites.

Marketing cookies will only be used where appropriate consent has been provided.

Third-Party Services

The MyVetScript platform uses a number of carefully selected third-party services that may place cookies on your device where necessary for the operation of the website or where you have consented to their use.

These services may include:

• Jotform (online triage questionnaire)
• Google Analytics
• Google Tag Manager
• Google Ads
• Meta Pixel
• Website hosting providers

If your request progresses to a veterinary consultation with MR Vet Ltd, you may be directed to systems operated by MR Vet Ltd or its service providers. Any cookies used by those systems are governed by the applicable cookie and privacy policies of MR Vet Ltd and the relevant third-party providers.

We recommend reviewing the privacy and cookie policies of any third-party services accessed through the MyVetScript platform.

Cookie Retention

Cookies remain on your device for different periods depending on their purpose. Some cookies are deleted automatically when you close your browser (session cookies), while others remain on your device until they expire or are deleted by you (persistent cookies). The retention period depends on the type of cookie and the settings applied by the relevant service provider.

Managing Cookies

You can control or delete cookies through your browser settings.

Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies
• Receive notifications before cookies are placed

Please note that disabling certain cookies may affect website functionality.

You may also update your cookie preferences at any time using the cookie settings available on the website, where provided.

Cookie Consent

Where required by law, visitors will be presented with a cookie banner allowing them to:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

Your preferences may be updated at any time.

Changes to This Policy

We may update this Cookie Policy from time to time.

Any updates will be published on this page.

Contact

If you have any questions regarding this Cookie Policy, please contact:

FTC Vets Ltd (trading as MyVetScript)

Email: [Insert Contact Email]

Website: www.myvetscript.co.uk